PRIVACY POLICY

Last updated: 10 September 2026

TOR Clothing (“TOR”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order with us, contact us or otherwise interact with TOR.

Our website is torclothing.com.

Please read this Privacy Policy carefully so that you understand how we use your information.

1. WHO WE ARE

TOR is a clothing brand based in Derbyshire, United Kingdom.

For the purposes of applicable UK data protection legislation, TOR is the organisation responsible for your personal information.

Email: torstreetwear@gmail.com

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details above.

2. INFORMATION WE COLLECT

We may collect different types of personal information depending on how you interact with TOR.

Information you provide to us

When you place an order, contact us or otherwise provide information to us, we may collect:

• Your name

• Billing address

• Delivery address

• Email address

• Telephone number, where provided

• Order details

• Payment information

• Information you provide when contacting customer service

• Any other information you voluntarily provide to us

We do not normally receive or store your complete payment card details. Payments are processed through our third party payment providers.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages you visit

• Referring website

• Date and time of visits

• Website usage information

This information may be collected through cookies and similar technologies.

3. HOW WE USE YOUR INFORMATION

We use your personal information where necessary to operate TOR and provide our services.

This may include using your information to:

• Process and fulfil orders

• Take payment

• Deliver products to you

• Send order confirmations and delivery updates

• Respond to customer enquiries

• Process returns, refunds and exchanges

• Provide customer support

• Maintain and improve our website

• Maintain the security of our website and services

• Prevent fraud and misuse

• Keep appropriate business and financial records

• Comply with our legal and regulatory obligations

• Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

• Understand how customers use our website and improve the TOR shopping experience

4. OUR LEGAL BASES FOR USING YOUR INFORMATION

We will only use your personal information where we have a lawful reason to do so.

Depending on the circumstances, this may include:

Contract

We need to use certain information to process and fulfil an order you have made with us.

For example, we need your name and delivery address to send your order to you.

Legal obligation

We may need to process certain information to comply with legal, accounting, tax or other regulatory requirements.

Legitimate interests

We may use information where it is necessary for our legitimate business interests, provided that those interests do not override your rights and interests.

This may include operating, maintaining and improving our website, protecting our business from fraud and ensuring the security of our services.

Consent

Where required, we will ask for your consent before using your information for certain purposes.

You can withdraw consent at any time where we rely on consent as our legal basis.

5. PAYMENTS

Payments made through the TOR website may be processed by third party payment providers.

Your payment information may be provided directly to the relevant payment provider so that your payment can be processed securely.

We do not normally store complete payment card information ourselves.

Payment providers may process your information in accordance with their own privacy policies.

6. WHO WE SHARE YOUR INFORMATION WITH

We may share personal information with trusted third parties where necessary to operate TOR and provide our services.

These may include:

• Website and ecommerce service providers

• Payment processors

• Delivery and postal services

• Website hosting providers

• Email and customer communication providers

• Analytics providers

• Professional advisers, where necessary

• Government, regulatory or law enforcement authorities where we are legally required to do so

We do not sell your personal information to third parties.

We only share information where there is a legitimate reason to do so and, where appropriate, we require our service providers to handle your information securely.

7. SHIPPING AND DELIVERY

To fulfil an order, we may need to provide your name, delivery address and relevant contact information to the company responsible for delivering your order.

These companies may process your information in accordance with their own privacy policies.

8. MARKETING

If you choose to subscribe to TOR marketing communications, we may use your email address to send you information about:

• New collections

• Product launches

• Offers

• Promotions

• TOR news

• Other information relating to TOR

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

Where consent is required by law, we will only send marketing communications after obtaining the appropriate consent.

9. COOKIES

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function properly. For example, certain cookies may be required to maintain your shopping basket, process transactions or provide security.

Other cookies may be used for purposes such as analytics, advertising or understanding how visitors use our website.

Where required by law, we will ask for your consent before placing non essential cookies or using similar tracking technologies.

You can manage your cookie preferences through our cookie consent tool and through your browser settings.

For more information, please see our Cookie Policy.

The ICO states that non essential cookies, including analytics cookies, generally require consent before they are used. (ICO)

10. HOW LONG WE KEEP YOUR INFORMATION

We will only keep your personal information for as long as it is reasonably necessary for the purposes for which it was collected.

The length of time we keep information will depend on the type of information and why we need it.

For example, we may need to retain order and financial information for longer periods to comply with legal, accounting and tax requirements.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

11. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

• Ask us for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain types of processing

• Ask us to transfer certain information to another organisation where applicable

• Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal conditions and exceptions.

If you wish to exercise one of your rights, please contact us using the details provided below.

12. HOW TO CONTACT US

If you have any questions about this Privacy Policy or how TOR handles your personal information, please contact:

Email: torstreetwear@gmail.com

We aim to respond to legitimate privacy requests as soon as reasonably possible.

13. COMPLAINTS

If you are unhappy with the way we have handled your personal information, please contact us first so that we have an opportunity to resolve the issue.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find information about making a complaint on the ICO’s website.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We recommend checking this page occasionally to make sure you are aware of any changes.

15. CONTACT

If you have any questions about this Privacy Policy or the way we use your personal information, please contact us:

TOR Clothing

Website: torclothing.com

Email: torstreetwear@gmail.com